Expert HVAC Services Since 1984

FAQs

  1. What would cause my water bill to be so expensive?
  2. What does HVAC stand for?
  3. How does my heating and air conditioning system move air throughout my home?
  4. How often should I replace the filter?
  5. Why should I replace my working furnace or air conditioner?
  6. What the heck is a SEER and EER?
  7. We are replacing our AC unit this season, what advice can you give me?
  8. What is meant by a ‘ton’ of refrigeration?
  9. Why can’t you add coolant to my system without checking for a leak or repairing an exiting leak?
  10. How does the Clean Air Act impact heating and cooling systems?
  11. If I don’t use certain rooms of the house, should I close the register or door to conserve air conditioning?
  12. If I want to hide my outside unit, how close can I plant shrubs?
  13. Is there a set temperature at which I should set my thermostat?
  14. Why is a programmable thermostat the best option?
  15. Why is it important to schedule precision tune-ups for my heating or cooling system?
  16. What is the cost of a new HVAC system?
  17. What do I do if I can’t afford a new HVAC system?
  18. Will I be eligible for the Federal Tax Credit if I purchase a new heating and air conditioning system?
  19. Should I buy an extended warranty on my new HVAC system, and why?
  20. What is S.E.E.R. and why is it important?
  21. How Do I Turn On a Gas Water Heater?
  22. Why Don’t I Have Hot Water?

What would cause my water bill to be so expensive?

A slow dripping faucet will waste almost 30 gallons of water a month which will add around $20.00 a month to your water bill. If your water bill is unexpectedly high, you may have a leak.

Step 1: Check the toilet
Leaking toilets are the most common cause of water loss. A leaky toilet can waste 200 gallons of water a year and 6000 gallons a month. This can make your water bill go up about $ 70 a month. Check the overflow tube. If water is pouring into it, replace the tube.

Step 2: Examine the Water Heater
If the toilet is not the culprit, you may have a leaky water heater. Check for leakage from the relief valve line protruding from the top or side of the tank.

Step 3: Test the Water Main
Turn off the water main, find the meter box outside and check the reading. If the dial still moves, your leak is probably in the main.

Step 4: Call a Plumber
While some of these leaks are easily repaired, some, like the water main, will almost certainly require the expert assistance of a plumber. Call J.D.’s Prompt Plumbing Heating, Air Conditioning, & Plumbing Inc at 806-853-9533 for expert help.

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What does HVAC stand for?

HVAC (pronounced h-vack or spelled out) stands for Heating, Ventilating and Air Conditioning. The three functions of heating, ventilating, and air-conditioning are closely interrelated. All seek to provide thermal comfort, acceptable indoor air quality, and reasonable installation, operation, and maintenance costs. HVAC systems can provide ventilation, reduce air infiltration, and maintain pressure relationships between spaces. Your heating and air technician goes by the name of HVAC contractor, and can provide heating repair expertise.

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How does my heating and air conditioning system move air throughout my home?

A fan draws indoor air in through vents called return grills located throughout your home. The air travels through ducts that run to your systems’ air handler, where it is returned into the conditioned space through supply vents or registers in your wall, ceilings or floors.

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How often should I replace the filter?

There’s no one-size-fits-all answer. The frequency of filter changes is driven by how much your heating and air conditioning system operates, which is also driven by your individual climate. Start by checking the system’s filters at least once a month. Hold the used filter up to the light and compare it to a clean “spare.” When light is obscured by captured dust and dirt particles, the old filter should be changed. Keep a record for one year and then replace the filter on that basis. At a minimum, it is always a good idea to change filters at the start of the heating and cooling seasons and then in between according to your need. Also, it is a good idea to have your heating and air system checked at the beginning of heating and cooling season to insure proper operation.

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Why should I replace my working furnace or air conditioner?

Although your present furnace or air conditioner may be working, if it is more than 12 years old you should consider replacing it with a new high efficiency system. A new heating and air conditioning system could save up to 50 percent on energy costs, and save you money in the long run on heating repairs. While these products save you money on your utility bills, they also offer a better degree of comfort within your home.

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What the heck is a SEER and EER?

Since January 2006, all residential air conditioners sold in the United States must have at least a 13 SEER. SEER is the abbreviation for Seasonal Energy Efficiency Ratio and it is a U.S. government standard energy rating and reflects the overall system efficiency of your cooling system. An EER is short for Energy Efficiency Ratio and doesn’t take into consideration the time of year, but rather the system’s energy efficiency at the peak operating use. Both ratings should be considered in choosing cooling products. The rating is a ratio of the cooling output divided by the power consumption and measures the cooling performance of the system. The Federal government developed an ENERGY STAR program for high efficiency central air conditioning systems that in order to qualify must have a SEER of at least 14.

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We are replacing our AC unit this season, what advice can you give me?

Replacing your system is one of the biggest financial decisions you will make. The reason for this is that the life expectancy of a system is around 12 years. When choosing a contractor, pick a company to install the unit based on quality and customer service, not solely on price. The name brand of the equipment is not as important as the installing contractor. Another thing to keep in mind when replacing a system is that the duct system you are connecting to is sealed tight with the proper amount of return air. With the new higher efficiency units, you also have to be careful that you replace your system with the proper sized unit so you don’t end up with a house that is cool but has high humidity. Do some homework, pick quality contractors, and find someone you trust and you will have a successful installation that will bring you years of comfort and the least amount of overall cost.

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What is meant by a ‘ton’ of refrigeration?

Confusingly, the unit has little to do with weight, as used in everyday language. One ton of refrigeration is the term used to refer to 12,000 B.T.U.s/hour (British Thermal Units/Hour) of cooling effect. Thus, a condensing unit with a cooling capacity of 60,000 B.T.U.s/hour is said to have a capacity of 5 tons.

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Why can’t you add coolant to my system without checking for a leak or repairing an exiting leak?

Since July 1, 1992 it is illegal to release refrigerants into the atmosphere, either intentional or accidental, because they can cause severe damage to the ozone layer. When refrigerants such as Chlorofluorocarbon’s (CFCs) are removed, they should be recycled to clean out any contaminants and returned to a usable condition.

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How does the Clean Air Act impact heating and cooling systems?

The portion of the Clean Air Act that applies to the Heating, Ventilating and Air Conditioning (HVAC) industry encourages the development of ozone-friendly substitutes for chemicals that contain ozone destroying chlorine, which are called hydrochlorofluorocarbons (HCFCs). The chemical refrigerant of choice for more than four decades, referred to as R-22, is in the HCFC category. R-22 is widely used in heat pumps and AC condensing units to heat and cool homes. Today, a refrigerant called R-410A is used because of its ozone-friendly properties.

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If I don’t use certain rooms of the house, should I close the register or door to conserve air conditioning?

No. Air conditioning systems are programmed to cool and/or heat a certain number of square feet. When the registers, or doors, are closed, it disrupts the flow of air, and can cause the air conditioning to run inefficiently. Closed registers and doors means that your air conditioning will work harder, by turning on and off more frequently.

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If I want to hide my outside unit, how close can I plant shrubs?

According to air conditioning manufacturers, 18 inches will allow enough room for the unit to function properly. To operate at their best, air conditioners and heat pumps need intake and exhaust air. Without enough ventilation, the outside unit could overheat, requiring service.

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Is there a set temperature at which I should set my thermostat?

The temperature of your thermostat really depends on your preference, and what feels comfortable. Summertime thermostat temperatures are usually somewhere around 78-80 degrees, while winter time thermostat temperatures can run around 68-72 degrees. It’s best to keep your thermostat at a fairly level temperature. If you are leaving the house, don’t raise it more than 5 degrees beyond what you would normally set it at. Air conditioners that have to work overtime, turning on and off frequently, tend to need frequent service.

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Why is a programmable thermostat the best option?

Programmable thermostats are electric, which allows you to set a much more exact temperature than mercury thermostats. You can also automatically change the temperature very easily throughout the day without even being home.

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Why is it important to schedule precision tune-ups for my heating or cooling system?

Regularly scheduled tune-ups ensure that your heating or cooling system is running as efficiently as it should. Staying on top of any potential issues means less repair work, lower energy bills, and a safer system for your health.

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What is the cost of a new HVAC system?

There are so many different makers and models available, that it completely depends on what is right for your home. Your home’s needs would need to be evaluated for a price suggestion.

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What do I do if I can’t afford a new HVAC system?

J.D.’s Prompt Plumbing, Heating, & Air Conditioning offers different financing options, so we will work with you to determine which plan will best suit your needs.

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Will I be eligible for the Federal Tax Credit if I purchase a new heating and air conditioning system?

Although the final word on whether your new air conditioning is eligible for the Federal Tax Credit belongs to your tax accountant, Scott’s One Hour installs Federal Tax Credit eligible heating and air conditioning systems every day. We provide you with the paperwork necessary to prove installation of a qualifying system. Just for further clarification, the Federal Tax Credit is worth 30% of the installed cost, with a maximum credit of $1500. Remember, this is not a deduction, but a credit.

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Should I buy an extended warranty on my new HVAC system, and why?

J.D.’s Prompt Plumbing, Heating, & Air Conditioning highly recommends purchasing the extended warranty, although the choice is completely up to the homeowners. Many manufacturers are offering 10 year warranties on the parts of the heating and cooling system, so buying an extended warranty with the company that installed your air conditioning ensures that any labor to replace the parts will be covered. Often, the cost of the labor to replace just one part would be more expensive than just having bought the warranty.

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What is S.E.E.R. and why is it important?

S.E.E.R. stands for “Seasonal Energy Efficiency Ratio.” It is the measurement of energy efficiency of an air conditioning system. Basically, you can liken it to the MPG of a car. The higher the number, the more efficient the air conditioning system. As of January 2006, all newly installed residential HVAC systems have to have a S.E.E.R. rating of 13 or higher.

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How Do I Turn On a Gas Water Heater?

If your hot water valves are dispersing cold water, you might need to re-ignite the pilot light on your gas water heater. To reset the pilot light, turn the gas regulator valve to the “off” position. After waiting a few minutes, turn the knob to the “pilot” position and then press down and hold to establish a flow of gas. Depending on your water heater model, you will then either push an ignition button or light the pilot manually. After lighting the pilot, hold down the regulator knob for 60 seconds, and then turn it to the “on” position.

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Why Don’t I Have Hot Water?

Many different issues can cause your home to loose hot water. If you use a gas water heater, the solution might be as simple as re-igniting the pilot light. For more complex problems, you might need to repair or replace your hot water heater. At J.D.’s Prompt Plumbing, we can take care of all your hot water heater needs. If you need a new unit, we offer a range of options, including conventional, tankless and hybrid water heaters. Give us a call today if you need professional assistance to fix the hot water heater issues in your home.

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