Expert HVAC Services Since 1984

Complete Heating Cooling & Plumbing Services for Lubbock, TX, and Surrounding Areas

Whether you have residential or small business HVAC or plumbing needs, we’re proud to be your local service contractor. We install top-rated equipment and provide a wide range of quality HVAC services to customers throughout the Lubbock, Texas, area. We even service portable heaters and small air conditioners. Our owners, JD and Cathy Nesmith, have instilled in our team a commitment to 100-percent customer satisfaction in every job we perform. As a Texas Tech graduate, Cathy learned and practiced the skills it takes to deliver high-quality services with high-quality interactions between customers. You can be confident in our technical expertise, knowledgeable approach, and innovative solutions.


Complete Home Services for Lubbock, TX, Since 1984

At JD’s Prompt Plumbing, Heating & Air Conditioning, our service technicians can help you enjoy the efficiency and reliability you want at affordable rates. We’re also happy to provide coupons to help you save on HVAC solutions including:

  • AC Repair
  • AC Installation
  • Furnace Repair
  • Furnace Installation
  • Zoned Heating and Cooling System Installations and Repairs
  • Preventive Maintenance
  • Duct Cleaning
  • Commercial HVAC
  • Plumbing Services

If you have an HVAC or plumbing need in your home or residential new construction, feel free to give us a call. We also provide service for small businesses or light commercial operations. We alert you with a call or text to let you know when your service technician is heading your way.

Heating and Air Conditioning Repairs

We repair, install, and maintain equipment from any manufacturer. A heating or air conditioning breakdown is one of the worst things that can happen during weather extremes. With our responsive repair services, it doesn’t have to become a nightmare. Our repair experts are on call around the clock to handle emergencies.

We promise fair prices, and won’t take advantage of you in your time of need. If your air conditioner or furnace is more than 15 years old, repairs might not be the most feasible option. We can suggest a suitable replacement and provide all the information you need so that you can make the best decision. Our goal is to provide the best HVAC services in the Lubbock, Texas, area.

New HVAC Installation

If it’s time to replace your HVAC system, our contractors will take note of your concerns and provide personalized advice. We’ll help you make the right choice for your home and your budget. We can install heat pumps and high-efficiency systems that lower your heating and cooling bills by 20 percent or more.

You’ll benefit from the latest technology with whole-house air cleaners, WiFi thermostats, and home automation system installations. We offer a two-year installation and labor warranty with the purchase of a complete system from J.D.’s Prompt Plumbing, Heating & Air. You enjoy this benefit when you sign up for our Comfort Club.

Seasonal Tuneups and Preventive Maintenance

Maintenance is essential for your heater and air conditioner. Tuneups protect the system, increase performance, and prevent premature wear and tear. You’ll appreciate the long- and short-term savings. No matter the system’s age, we can develop a customized plan that provides a healthy return on your investment in maintenance. The service fee for safety inspections includes a 40-point inspection.

We also offer annual service agreements that protect your equipment. Sign up for our Comfort Club and enjoy perks like repair warranties and priority service. You can choose from our Bronze, Silver, Gold, or Platinum Plans. Take advantage of our complimentary first-year Comfort Club membership. Remember: Comfort Club members get a two-year installation and labor warranty with the purchase of a complete system from J.D.’s Prompt Plumbing, Heating & Air. You win all around!

Light Commercial Heating and Cooling in Lubbock, TX

As business owners ourselves, we’re sensitive to the needs of local companies. We’re committed to providing reliable equipment, cost-effective maintenance plans, and responsive repairs in the event of unexpected mechanical issues. Our light commercial service division will keep your heating and cooling equipment running smoothly and efficiently. You’ll be able to concentrate on serving your customers and doing what you do best.

Zoned Heating and Cooling Systems

We can help maximize your comfort with a state-of-the-art zoned heating and cooling system for your Brownfield, Levelland, or Lubbock home. Zoning is the future and offers benefits like eliminating hot and cold spots in your home. This system divides your house into separate zones, each having its own thermostat. You’ll have full control over heating and cooling areas of your home independently. This reduces energy costs and promotes a more comfortable living environment for each room of the house. A top-of-the-line zoned heating and cooling system is also an efficient way to handle indoor air quality problems.

Plumbing Services for the West Texas Region

At JD’s Prompt Plumbing, Heating & Air, we promise expert service from our highly-qualified plumbers. We offer plumbing services to homes and small businesses that include:

  • Installing New Fixtures
  • Gas line Installation and Repair
  • Installing New Fixtures
  • Leak Detection & Repairs

Our Diamond Club is a private membership service club and isn’t available to everyone. You’ll get discounts on repairs, $200 in free service, and more! Your repair comes with a one-year parts and labor guarantee (does not include drain cleaning, acts of nature, or negligence of the homeowner). Call to ask how you can become a member today. We stay committed to helping you make educated decisions about maintaining your plumbing systems.

Our Values and Code of Ethics

We focus on developing long-term relationships with new customers, while also maintaining strong ties with current clients. We wish to maintain a positive reputation and continue to build trust with our past, present, and future customers. In doing so, we’ve instilled the following policies:

    • We pledge to do the right thing, every time.
    • For the safety of your home, we promise to uphold the laws, regulations, and ordinances that govern your neighborhood.

You and your family can feel safe knowing that all our service technicians pass drug screens and background checks.

  • We respect your home and will take extra measures to protect it while we’re working. We promise to leave it as neat as we found it.
  • We promise to give our customers the best quality service, using the best materials and top-notch installation by highly-skilled technicians and plumbers.

The fact that our business is family owned and operated is the driving force behind our approach to service. We want our customers to feel comfortable, and so, we treat each of our clients as though they’re family.

The Best Choice for Home Services in Lubbock, TX

Your time is valuable. We book appointments in two-hour windows. If we cannot offer you a guaranteed window, we will put you on a list to get your system up and running as soon as possible. All appointments booked in the two-hour windows come with a guarantee: if we are not on time, we will waive the service fee. To provide even more value, we offer:

  • Flat-Rate Pricing
  • Evening and Weekend Service
  • 100% Satisfaction Guarantee
  • Complimentary First-Year Comfort Club Membership

We guarantee top-quality products and reliable services to homeowners and businesses in Lubbock, Levelland, and Brownfield, Texas. For all your plumbing, heating, and cooling needs — including maintenance, repairs, and installations, call JD’s Prompt Plumbing, Heating & Air today.

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